
Shipping Policy
Processing Time:
All orders are processed within 1-3 business days (excluding weekends and holidays). During peak seasons or sales, processing times may extend to 5 business days. You will receive a confirmation email with tracking information once your order has shipped.
Shipping Rates and Delivery Times:
Shipping rates are calculated at checkout based on your location and the selected shipping method. Estimated delivery times:
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Standard Items processed in our warehouse has Shipping: 5-7 business days
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Standard Items processed via external warehouse has Shipping: 10-15 business days
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Expedited Shipping: Not Available
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International Shipping: 10-20 business days (customs processing may cause delays)
Please note: Delivery times are estimates and may vary based on carrier delays or unforeseen circumstances.
Free Shipping:
For a short time only...enjoy free standard shipping on orders over $25 (U.S. only). International orders are not eligible for free shipping.
International Shipping:
Currently we do not ship world wide. We apologize for any inconvenience!
Lost or Damaged Items:
We take great care in packaging your items, but if your order arrives damaged or doesn’t arrive at all, please contact us at info@nanakorobiar.com within 7 days of the expected delivery date. Include your order number and any relevant details.
Eligibility for Returns:
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Returns are accepted within 30 days of the delivery date.
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Items must be in original, unused condition with tags and packaging intact.
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Clearance or final sale items are not eligible for returns or exchanges.
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Return Process:
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Email us at info@nanakorobiar.com with your order number and the reason for the return.
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We will provide a return authorization and instructions.
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Ship the item back to us using a trackable shipping method. Customers are responsible for return shipping costs unless the return is due to a defect or error on our part.
Refunds:
Refunds will be processed to your original payment method within 7-10 business days of receiving the returned item. Shipping fees are non-refundable.
Exchanges:
If you’d like to exchange an item, please follow the return process and place a new order for the desired item. This ensures the item you want is reserved and shipped promptly.
Defective or Incorrect Items:
If you receive a defective or incorrect item, contact us within 7 days of delivery with a photo of the issue and your order number. We will provide a replacement or refund, including return shipping costs.
Contact Us:
If you have any questions about our shipping or return policies, reach out to us at info@nanakorobiar.com or use the "Lets Chat!" button in the bottom right hand corner.
We're here to help!
Effective Date: 01/16/25
At Nana Korobi, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, make a purchase, or engage with our services.
1. Information We Collect We may collect the following types of information:
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Personal Information: Name, email address, phone number, billing and shipping address, payment details, and any other information you provide when creating an account or making a purchase.
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Technical Information: IP address, browser type, operating system, and device information collected through cookies and similar technologies.
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Usage Information: Pages visited, time spent on our site, and other interactions with our website.
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Marketing Information: Preferences and responses to promotions or surveys.
2. How We Use Your Information Your information is used for the following purposes:
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To process and fulfill your orders, including shipping and payment processing.
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To provide customer support and respond to inquiries.
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To improve our website, products, and services.
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To send promotional emails and updates (with your consent).
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To detect and prevent fraud, security breaches, or illegal activities.
3. How We Share Your Information We do not sell your personal information. However, we may share your information with:
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Service Providers: Third-party vendors who assist with payment processing, shipping, website hosting, and analytics.
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Legal Obligations: Authorities or law enforcement if required to comply with legal obligations.
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Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
4. Cookies and Tracking Technologies We use cookies and similar technologies to:
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Enhance website functionality and user experience.
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Analyze site performance and usage.
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Deliver personalized content and advertisements.
You can control cookies through your browser settings. Note that disabling cookies may affect site functionality.
5. Your Rights You have the following rights regarding your personal information:
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Access and Update: Request access to or correction of your personal information.
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Opt-Out: Unsubscribe from marketing emails by clicking the "unsubscribe" link.
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Data Deletion: Request the deletion of your personal data, subject to legal obligations.
To exercise your rights, contact us at info@nanakorobiar.com.
6. Data Security We implement industry-standard security measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. Please ensure your passwords and account details are kept confidential.
7. Third-Party Links Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.
8. Changes to This Policy We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Effective Date." We encourage you to review this page periodically.
9. Contact Us If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us via the link below.
Thank you for trusting Nana Korobi. We are committed to protecting your privacy and providing a safe online experience.
This is an accessibility statement from Nana Korobi.
Conformance status
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Nana Korobi Merchandise Store is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.
Feedback
We welcome your feedback on the accessibility of Nana Korobi Merchandise Store. Please let us know if you encounter accessibility barriers on Nana Korobi Merchandise Store:
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Phone: 479-222-1236
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E-mail: info@nanakorobiar.com
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Visitor Address: PO Box 52 508 Magnolia St, Scranton, AR 72863
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Postal Address: PO Box 52 508 Magnolia St, Scranton, AR 72863
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We try to respond to feedback within 2 business days.
Date
This statement was created on 26 January 2025 using the W3C Accessibility Statement Generator Tool.
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Privacy Policy
Accessibility Statement for Nana Korobi Merchandise Store